Terms of Use
These terms cover how this website can be used and how public information on the site should be understood.
Delivery guarantee
- Raw files: Within 48 hours, by private download link.
- Edited episode and show notes: Within 7 business days.
- Short reels (Content package): Within 7 business days.
- Monthly plans: On the dates in your content calendar.
Miss a date and we refund the editing fee for that session.
Refunds and cancellations
Full refund if you cancel before we start working*
Monthly plans: cancel before your next billing date. If we haven't started that month's work, we refund that month.
*As long as we haven't started working on your booking (filming, editing, or planning), we refund you in full. Once work has begun, we can't refund that part, but we'll reschedule or make it right.
Guarantee terms
Revisions and re-records.
- Every edited episode and reel includes 2 rounds of revisions.
- If something fails on our side (equipment, room, or recording), we re-record at no cost.
- Ask for revisions or a re-record within 7 days of delivery.
- Revisions cover the edit you booked. New footage or a change of scope is quoted separately.
- Re-records are scheduled at the next open time in the same room.
Website Use
The information on this site is provided for studio rental and general business communication. Payment is recorded separately from the reservation. Your room, date and time are reserved only when the studio confirms the booking. Required crew is confirmed separately.
Quotes and Availability
Room rates, scheduling windows, and availability can change. The confirmed room, time, payment, cancellation, and access terms for a reservation are the terms that apply.
Intellectual Property
Site copy, branding, layout, and original media on this website belong to The Pod Studio unless otherwise noted. You may not reuse them commercially without permission.
Liability
We aim to keep the website accurate and current, but we do not guarantee that every page will always be complete, uninterrupted, or error-free. Use of the site is at your own discretion.
Contact
Questions about these terms can be sent to hi@thepodstudio.co.